REFLECTOR: factory support email

[Kirk Aragon]

Hi all,

I've seen an error response that the email server Velocity Aircraft is using is an "open relay." If that is true, I can see many ISP's not allowing email to or from their server(s). Here is a definition of open relay:

The problem might be an "open relay"! An open relay is a mail server
that is incorrectly configured, such that it will allow anyone on the
Internet to send mail to anyone else on the Internet. This allows junk
e-mailers to use the mail server to send their mail, while remaining
anonymous. It is estimated that up to 90% of all unwanted e-mail on the
Internet is sent through open relays. Accepting mail from open relays
would open up our mail server, and our users, to thousands of unwanted
messages a day. Many ISPs and businesses use one method or another to
filter or block mail from open relays, the most common of which is a
subscription to a service that tracks currently open relays.

I sent an email to Art about this issue (but it probably "bounced").

Kirk



> Date: Mon, 17 Dec 2007 09:33:37 -0600
> From: velocity at davebiz.com
> To: reflector at tvbf.org
> Subject: Re: REFLECTOR: factory support email
> 
> Or you could complain to Velocity and tell them that the spam filter 
> they are using is too restrictive.  After all, your emails have made it 
> to the Reflector without getting bounced...
> 
> 
> Scott Derrick wrote:
> > Doug,
> >
> > that response means your ISP has been identified, rightly or wrongly as
> > providing services to spammers. Once on the global list spam filters that
> > us e isp lists will reject any email from that domain.  You need to
> > contact your ISP and complain...   They are the only ones that can get
> > their domain which is your domain off the lists.
> >
> > Scott
> >
> >
> >   
> >> Thanks, Ken. Here's the error message:
> >>
> >> This Message was undeliverable due to the following reason:
> >>
> >> Each of the following recipients was rejected by a remote mail server.
> >> The reasons given by the server are included to help you determine why
> >> each recipient was rejected.
> >>
> >>     Recipient: <support at velocityaircraft.com>
> >>     Reason:    Recipient refused. Known spammer found, refer to
> >> http://www.uceprotect.net/en/rblcheck.php?ipr=68.168.78.202
> >>
> >>
> >> Doug Holub
> >> ----- Original Message -----
> >> From: "Ken C. Baker" <kenb at velocityaircraft.com>
> >> To: "'Velocity Aircraft Owners and Builders list'" <reflector at tvbf.org>
> >> Sent: Monday, December 17, 2007 7:50 AM
> >> Subject: Re: REFLECTOR: factory support email
> >>
> >>
> >>     
> >>> Doug and Tom et Al,
> >>>
> >>> Here's a full breakdown of everyone at the factory and their email
> >>> aliases:
> >>>
> >>> Scott Swing: scotts at velocityaircraft.com, support at velocityaircraft.com,
> >>> maintenance at velocityaircraft.com
> >>> Scott Baker: scottb at velocityaircraft.com, info at velocityaircraft.com,
> >>> kitsales at velocityaircraft.com
> >>> Ken Baker: kenb at velocityaircraft.com, manuals at velocityaircraft.com,
> >>> newsletter at velocityaircraft.com, webmaster at velocityaircraft.com,
> >>> classes at velocityuniversity.com
> >>> Art Jones: art at velocityaircraft.com, accounting at velocityaircraft.com,
> >>> demos at velocityaircraft.com
> >>> John Abraham: john at velocityaircraft.com,
> >>> flighttraining at velocityaircraft.com
> >>> Paul Baribault: paulb at velocityaircraft.com,
> >>> purchasing at velocityaircraft.com
> >>> Parts Department: parts at velocityaircraft.com
> >>>
> >>> Doug - support at velocityaircraft.com should be working fine, and is
> >>> answered
> >>> by Scott Swing. When you emailed - was it rejected? Or has it just not
> >>> been
> >>> answered yet? If it was rejected, I would really appreciate it if you
> >>> can
> >>> send me the error log.
> >>>
> >>> Best Holiday Wishes to All,
> >>>
> >>> -Ken Baker
> >>> kenb at velocityaircraft.com
> >>>
> >>> -----Original Message-----
> >>> From: reflector-bounces at tvbf.org [mailto:reflector-bounces at tvbf.org] On
> >>> Behalf Of Tom
> >>> Sent: Monday, December 17, 2007 6:16 AM
> >>> To: reflector at tvbf.org
> >>> Subject: REFLECTOR: factory support email
> >>>
> >>> They're generally a bit slow on answering emails. Calling is best. Duane
> >>> is
> >>> generally very good about answering emails but he's currently in Texas.
> >>> (duane at velocitaircraft.com) You've also got scotts at velocityaircraft.com
> >>> and
> >>> art at velocityaircraft.com. I'd assume Kens is similar but not sure.
> >>> _______________________________________________
> >>> To change your email address, visit
> >>> http://www.tvbf.org/mailman/listinfo/reflector
> >>>
> >>> Visit the gallery!  www.tvbf.org/gallery user:pw = tvbf:jamaicangoose
> >>> Check
> >>> new archives: www.tvbf.org/pipermail Check old archives:
> >>> http://www.tvbf.org/archives/velocity/maillist.html
> >>>
> >>>
> >>> _______________________________________________
> >>> To change your email address, visit
> >>> http://www.tvbf.org/mailman/listinfo/reflector
> >>>
> >>> Visit the gallery!  www.tvbf.org/gallery
> >>> user:pw = tvbf:jamaicangoose
> >>> Check new archives: www.tvbf.org/pipermail
> >>> Check old archives: http://www.tvbf.org/archives/velocity/maillist.html
> >>>
> >>>       
> >> _______________________________________________
> >> To change your email address, visit
> >> http://www.tvbf.org/mailman/listinfo/reflector
> >>
> >> Visit the gallery!  www.tvbf.org/gallery
> >> user:pw = tvbf:jamaicangoose
> >> Check new archives: www.tvbf.org/pipermail
> >> Check old archives: http://www.tvbf.org/archives/velocity/maillist.html
> >>
> >>     
> >
> >
> > _______________________________________________
> > To change your email address, visit http://www.tvbf.org/mailman/listinfo/reflector
> >
> > Visit the gallery!  www.tvbf.org/gallery
> > user:pw = tvbf:jamaicangoose
> > Check new archives: www.tvbf.org/pipermail
> > Check old archives: http://www.tvbf.org/archives/velocity/maillist.html
> >   
> 
> _______________________________________________
> To change your email address, visit http://www.tvbf.org/mailman/listinfo/reflector
> 
> Visit the gallery!  www.tvbf.org/gallery
> user:pw = tvbf:jamaicangoose
> Check new archives: www.tvbf.org/pipermail
> Check old archives: http://www.tvbf.org/archives/velocity/maillist.html
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