REFLECTOR: RE: I AM A JERK (for buying an MT prop)

[Ron Brown]

I LOVE my Catto!!!!!!!
I too had considered the M/T but got over it after all of the problems folks 
have had.
I made the RIGHT decision!!!

Ronnie
173 Elite RG
165 kts on a 66"dia x 70" pitch flying off of a 3000' runway 800' msl.


----- Original Message ----- 
From: "Randy Wharton" <rwharton at buckeye-express.com>
To: "'Velocity Aircraft Owners and Builders list'" <reflector at tvbf.org>
Sent: Tuesday, March 15, 2005 1:21 PM
Subject: RE: REFLECTOR: RE: I AM A JERK (for buying an MT prop)


> I'm nowhere near ready to be ordering a prop yet, but I really am glad to
> hear about the problems that people have had with MT. It has certainly
> helped me make up MY mind. Sounds like a Catto will be in my future. And 
> as
> far as hard feelings go, I can sympathize! If I had gotten that kind third
> class treatment after paying a first class price, I would be livid, too.
>
> Randy Wharton
>
>  _____
>
> From: reflector-bounces at tvbf.org [mailto:reflector-bounces at tvbf.org] On
> Behalf Of Paul Calhoun
> Sent: Tuesday, March 15, 2005 4:05 PM
> To: 'Velocity Aircraft Owners and Builders list'
> Subject: REFLECTOR: RE: I AM A JERK (for buying an MT prop)
>
> Tom,
> Give Craig Catto a call. I think he might be willing to repair your blade. 
> I
> would think he would want all four blades for weight balance comparison.
> Another option is to get the Catto prop while you are waiting for the MT. 
> It
> is not a great expenditure and can be used as a back up if you have MT
> problems again. The change over can be done in a few hours.
>
> Meantime, Chuck is right, don't burn your bridges by alienating MT. They 
> are
> from their own anal perspective just trying to do their job. Management
> comes from the engineering and liability perspective not the marketing 
> side
> and doesn't have a clue about PR graces. DMV mentality is only goaded on 
> by
> raising the ire in their customers.
>
> Catto performance is surprisingly acceptable. Dave Dent and I haven't 
> really
> found it worthwhile to go back to the MT though Craig has offered to look 
> at
> the damaged MT props. Your damage is not nearly as severe as mine.
>
> I don't have his number here at the office but if you are interested I can
> retrieve it tonight - or the factory will have it. He is a delight to work
> with.
>
> Sorry about the heartache. I have been there.
>
> Paul
> -----Original Message-----
> From: Tom Martino [mailto:reflector-bounces at tvbf.org] On Behalf Of Tom
> Martino
> Sent: Tuesday, March 15, 2005 8:09 AM
> To: reflector at www.tvbf.org
> Subject: I AM A JERK (for buying an MT prop)
> Did I mention that they don't answer email regarding important updates and
> service bulletins?  There are updated seals that do not leak grease, plus
> some other key service bulletins.
>
> When you email them to ask if you serial number is affected (my prop was
> delivered December 2003) ... they do not have the courtesy to answer you.
>
> If you call them ... they tell you to send it in ... not for the update 
> ...
> just so they can look at it. Hey do not have the decency to look something
> up while your on the phone.
>
> Do they think we all have time to pull props and ship them for the hell of
> it?
>
> I have a new mission:  To let people know about this company (and by the
> way, I have means).
>
> I believe Velocity ought to reconsider their recommendations.
>
> Tom
>
>
>


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