REFLECTOR: Fwd: Re: Alternator Repair

[Brian Michalk via Reflector]

Hmmph.

I bought two 60 amp alternators from National Air Parts, many years ago, 
spending more than $500 (per alternator).  I even bought two of these, 
thinking I was buying reliability.

It was chronically under voltage with the stock voltage regulator, never 
producing more than 13 volts.  I emailed them about this, and they said 
that was within design.  So, I replaced the voltage regulator with an 
off the shelf replacement that fits perfectly.  I flew around with it, 
and decided to upgrade my spare alternator too.  I removed the cover and 
found that a stator lead had burned through where it is held down by a 
screw.

In my opinion, this is not a difficult problem to fix, I think I could 
even do it myself, but I'd rather pay to have it done properly.  I spent 
a premium on a real alternator, then they come back with a response like 
this?

This is poor customer support, and is uncalled for.  Just letting 
everyone else out there know about how they treat their customers.


-------- Original Message --------
Subject: 	Re: Alternator Repair
Date: 	Sun, 7 Dec 2014 23:02:42 -0500
From: 	Alfred Petrone <napi at att.net>
To: 	Brian Michalk <michalk at awpi.com>



Unit was discontinued years ago. Sorry no service available.

Sent from my iPad

> On Dec 7, 2014, at 9:48 PM, Brian Michalk <michalk at awpi.com> wrote:
>
> I have an old alternator with about 50 hours tach time.  I actually have two of them, and retrofitted my spare with a voltage sensing regulator.  I was going to do the same to this one, and opened up the back to find that one of the winding leads burned through.
>
> Is it possible to repair this alternator?
>
> <IMG_20141207_203352.jpg>
> <IMG_20141207_203716.jpg>



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