REFLECTOR: Making Velocities easier to build?

[Alex Balic]

My 2 cents- I have always had great factory support- always dealt with Scott
directly- not intentionally snubbing others over there, just always turned
out that way. I have not had to re-make anything that came with my circa
2001 (dang has it been that long) XLRG kit- they even got me some special
made custom push pull cables to help me with my door opening system- I think
that sometimes some things just get lost somewhere over there- I certainly
do not feel that they are anything other than extremely supportive of the
builder community.

 

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From: reflector-bounces at tvbf.org [mailto:reflector-bounces at tvbf.org] On
Behalf Of jerry at jlbent.com
Sent: Thursday, October 01, 2009 11:04 AM
To: Velocity Aircraft Owners and Builders list; Reflector Reflector
Subject: Re: REFLECTOR: Making Velocities easier to build?

 

I disagree.  I sounds like Scott is suggesting that he should discuss the
details business with an individual with that individual, not the whole
community.

In my dealings with the factory, I have found them to be very open and
straight foward.  Maybe if more of us just called Scott directly we would
have less confusion.  All business has issues.  Call the factory directly
and ask why a shipment is late?  Why a part is missing?  I think you will
find them to be honest about the challenges they face.


Jerry Brainard
Jerry at JLBEnt.com




 

-------Original Message-------
From: steve korney 
Subject: Re: REFLECTOR: Making Velocities easier to build?
Sent: Oct 01 '09 10:50am


This is an open forum Scott B... No need to hide any issues that come up...

Snip--- "If you have other issues that you wish to discuss, please call me
at 772-589-1860."  I will be happy to address them with you directly."---

As much as that sounds like personal attention... It sounds like meeting
behind closed doors for us readers...

Steve

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