REFLECTOR: Factory Support

[Lawrence Epstein]

Amen to that. (Just make sure you get to the Brotts before Ken)

On Thu, Oct 1, 2009 at 2:35 PM, victor taylor <velocityoner at yahoo.com>wrote:

> I am sure that all business have mistakes from time to time and that
> Velocity is no different. However I can tell you that through the 17 years
> that I have delt with them they have bent over backwards to do the right
> thing for me. While on a very few occations the person that I wanted to talk
> to was out of the office or busy they have never failed to get back with me
> in a timely manor.
> Just recently I got the wrong bearings, which was probably my fault to
> begin with. I called and talked to Ken and the problem was fixed that day.
>
> Scott Baker is the type of guy that if he is wrong he will quickly admit it
> and do his best to correct it. I think if you give Scott the chance to make
> it right you won't be dissapointed.
>
> Victor Taylor
> N93DV
>
>
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