REFLECTOR: Fw: Tech support vs part

[Dave Philipsen]

Thank you for the clarification, Scott.  I'm glad to hear that is your 
policy.


Scott Baker wrote:
> ----- Original Message ----- 
> From: "Scott Baker" <sbakr at comcast.net>
> To: "Velocity Aircraft Owners and Builders list" <reflector at tvbf.org>
> Sent: Friday, June 20, 2008 7:10 PM
> Subject: Tech support vs part
>
>
>   
>> Dave,
>> We apparently have a problem internally with policy interpretation 
>> regarding
>> parts purchasing and the second owner technical support transfer program.
>> You may purchase parts without enrollment in the technical support 
>> transfer
>> program.
>> Pls give me a call on Monday and I will give you my personal support on
>> this.
>> I do hope, however, that you will recongnize the wisdom of enrolling in 
>> the
>> tech service program.
>> Best,
>> Scott Baker
>> Velocity, Inc.
>>
>>
>>
>> ----- Original Message ----- 
>> From: "Dave Philipsen" <velocity at davebiz.com>
>> To: "Velocity Aircraft Owners and Builders list" <reflector at tvbf.org>
>> Sent: Friday, June 20, 2008 12:38 PM
>> Subject: Re: REFLECTOR: Main gear leg problems
>>
>>
>>     
>>> I just talked with the factory yesterday and I was told that I cannot
>>> buy any parts unless I am a "customer".
>>>       
>
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-- 
Dave Philipsen
Velocity STD-FG
N83DP