REFLECTOR: Shipping a Prop

[Chuck Jensen]

It's been covered before but the service at MT can be a little (or a lot) spotty.  I've had one good and one not-so-good experience with them.  I think the problem is there is no word in the German language that translates to "service" so they sometimes have a little difficulty understanding the concept.  

Most English words and phrases translates into Germans to mean "yes, your engineering is the very best and no I'm not disappointed that it cost so much and yes I understand it is impossible for a you to make an engineering mistake."  Ja?

Chuck Jensen


-----Original Message-----
From: reflector-bounces at tvbf.org [mailto:reflector-bounces at tvbf.org]On
Behalf Of Dave Philipsen
Sent: Wednesday, January 23, 2008 10:54 PM
To: Velocity Aircraft Owners and Builders list
Subject: Re: REFLECTOR: Shipping a Prop


No, I didn't post it and it's too embarrassing! :-)    Too make a long 
story short, don't leave your cellphone laying on the strake while 
you're fueling.  You're liable to forget it especially if you leave the 
cellphone on the right strake and you have a Standard Velocity with the 
single clamshell door on the left side.

And, you're right, the repair bill was not amusing.  In addition, I was 
not impressed with MT Propeller USAs  customer service.  They had my 
prop for over thirteen weeks (this doesn't include shipping time) and 
they originally gave me an approximate lead time of six weeks.  I also 
had to call them repeatedly regarding painting issues.  They never 
returned my calls.  The only time they called me was when it was all 
done and they wanted to charge my credit card.

On the positive side, the workmanship appears to be excellent.  The prop 
looks brand new.  I now have a zero-time prop.  The prop was almost nine 
years old without an overhaul so it really needed one.  And, my prop is 
no longer that dismal gray color (white bit blue tips).

Chuck Jensen wrote:
> Dave,
>
> A cell phone and MT prop getting up close and personal?  Maybe you posted it and I missed it but there must be an amusing story there...unless one has to pay the repair bill.
>
> Chuck Jensen
>
>   

-- 
Dave Philipsen
Velocity STD-FG
N83DP


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