REFLECTOR: Blue Mountain EIFS

[Tom Martino]

It is not the fact that new stuff comes along.  We all know this is
inevitable.  However ... Several years ago The Federal Trade Commission came
down on companies for not supporting what they sold.  Although there were no
³hard and fast² rules ... It was considered an unethical business practice
to product something and NOT have parts available.  In the case of BMA there
will be no spare parts in the very near future.  Believe me .. There are
many corporate executives who love to serve passive consumers who say ³Oh
well ... That's the way it goes.²  But that is NOT the way it goes with
reputable companies.  And there have been many court precedents to prove it.
It is not reasonable that people spend thousands of dollars and not have
parts available.  No one expects technology to stand still ... But there is
no excuse for NOT supporting a customer base.  If you want to bend over and
take, go ahead.  

The second issue is that of misrepresentation.  When you make specific
promises about a product to get people to buy it and those promised are
untrue ... That is called:  Fraud in the inducement.  And oh ... That is not
the way things go.  It is wrong.



  


On 4/22/07 11:08 PM, "Al Gietzen" <ALVentures at cox.net> wrote:

> One thing all of us who lust after glass panels are going to have to get use
> to is how quickly this equipment is going to be obsolete.  It's not just BMA
> who has these issues.  All the manufacturers are in the same boat.  Even
> Garmin.  Just watch.  In 5 years the +$80,000 G1000 will be replaced by
> something that will makes it look like an Atari 2600.  The Garmin 396 wasn't
> even out for 1 full year when they announced the 496.  Anyone who bought the
> 396 can't be too happy about that deal.
>  
> There is nothing you can do about it.  It's the nature of the business.
>  
> Darrell
>  
> I¹m very sorry to hear about the lack of support for the Blue Mountain.  I
> just thought it worth noting that I bought my GRT Horizon EFIS over two years
> ago (jan -05), and it has been completely upgradeable through the most recent
> versions; including traffic and weather ­ and of course the terrain scales
> with the range setting.  Easy downloads of upgrades from their website to a
> memory stick; plug into USB port and upgrade. Customer service has been great.
> So I guess it depends on who you buy it from.
>  
> 5 years?  I don¹t know.  We¹ll see.  By then I¹ll probably want to upgrade the
> panel anyway.
>  
> Al
> 
> 
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