REFLECTOR: PARTS AIN'T PARTS ANYMORE

J.F.Sheehan at larc.nasa.gov J.F.Sheehan at larc.nasa.gov
Thu Mar 30 12:06:41 CST 2006


Tom,
Sorry you are having difficulties with the parts department. I have recently ordered some stuff and was pleased with the timely arrival of my parts.

> UPS just arrived and in there was my delivery from Velo.
> 
> Everything was in there and nothing broke in shipping.
> 
> Richard
> 
> Richard J. Gentil wrote:
> 
>> Tom,
>>
>> I ordered some parts the other day that Lambert said he would get out 
>> to the that day. They should arrive today the latest, I will let you 
>> know if they arrive or not.
>>
>> Richard
>>
>> Tom Martino wrote:
>>
>>> Anyone notice since Natalie left Velocity, the parts department is 
>>> lax ... or has it been just my experience?
>>>
>>> A number of times (including just last week) ... I have ordered parts 
>>> that never arrived.
>>>
>>> When I call Lambert to find out about my order, he says "Golly, 
>>> sorry.  Forgot to send that one out."
>>>
>>> I can take that excuse once ... but again and again?
>>>
>>> Anyone else experience this? 
>>>
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