REFLECTOR: RE: I AM A JERK (for buying an MT prop)

[Chuck Jensen]

Tom,
 
I sense a certain "tenseness" in your relationship with MT.  I would
advise you to chill out but that's a little difficult to do when you're
biting nails in half.  However, I would advise you to explore
alternative repair at Velocity, to see if that's viable.   After seeing
the repair to the composite blades, it's actually less sophisticated
then one would expect.  
 
MT is just in a mode that anything that they deal with must be brought
back to new condition and they have little interest in accommodating
good-enough solutions that are perfectly satisfactory and safe.  In the
end, I doubt anyone will be successful in adjusting MT's attitude toward
their business.  And, in all fairness, their attitude isn't totally
wrong.  They just want to do all to prop work to a very high level of
quality and are not interested in considering compromises, even when
they don't compromise safety.   Their way or the highway.
 
Chuck
Do Not Archive
 
  
-----Original Message-----
From: reflector-bounces at tvbf.org [mailto:reflector-bounces at tvbf.org]On
Behalf Of Tom Martino
Sent: Tuesday, March 15, 2005 11:09 AM
To: reflector at www.tvbf.org
Subject: I AM A JERK (for buying an MT prop)



Did I mention that they don't answer email regarding important updates
and service bulletins?  There are updated seals that do not leak grease,
plus some other key service bulletins.

 

When you email them to ask if you serial number is affected (my prop was
delivered December 2003) ... they do not have the courtesy to answer
you.

 

If you call them ... they tell you to send it in ... not for the update
... just so they can look at it. Hey do not have the decency to look
something up while your on the phone.

 

Do they think we all have time to pull props and ship them for the hell
of it?

 

I have a new mission:  To let people know about this company (and by the
way, I have means).

 

I believe Velocity ought to reconsider their recommendations.

 

Tom

 

  

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